Get in Touch With Our Team
We're glad you stopped by. Whether you've got a question, spotted something that needs correcting, or simply want to share your thoughts, this page tells you exactly how to reach us and what to expect when you do.
When It Makes Sense to Write to Us
There's no strict rule about what counts as a good reason to get in touch. That said, here are some of the things people most commonly contact us about:
- Flagging a factual error or an outdated piece of information on any of our pages
- Asking about editorial standards or how we research and rank the content we publish
- Raising a concern about something you've read and feel needs a second look
- Suggesting a topic or angle you think we've missed
- General feedback — positive or otherwise — about the site's usefulness
We read every message that arrives. We can't always reply to every single one, but where a response is warranted you'll hear back from a real person, not an automated reply.
How to Reach Us
The simplest way to contact us is by email. Drop us a line at [email protected] and give us as much context as you can — the more detail you include, the quicker we can look into it properly.
If you're writing about a specific page, paste the URL into your message. If you're flagging a number or a fact you believe is wrong, let us know what you think the correct information is and, if possible, where you found it. That makes the verification process much faster on our end.
A Bit About Response Times
We aim to reply to straightforward enquiries within a few working days. More involved questions — particularly those that require us to check sources or consult with contributors — may take a little longer. We appreciate your patience.
Want to know more about who we are and how this site came together? Visit our about us page for the full picture.
A Note on Responsible Use
If your message relates to a concern about gambling habits — yours or someone else's — please reach out to GamCare or BeGambleAware directly. They are better placed to help than we are, and their support is free and confidential.